Where can I get the answers to my questions about getting a job done?

When will you come?
What level of mess will there be?
Who cleans it up?
What about breakages / damages to my property?
Do you use environmentally friendly or low allergenic products?

CHECKS

Ask for at least 3 references and ring past clients where possible - Ask to view recent work
(get addresses, look at a folio or a website)

Has the tradesperson ever been bankrupt - Contact
Insolvency & Trustees Service Australia 1300 364785 -
www.ipsa.gov.au

Is the Business Name valid and how long has it been operating - Contact
Consumer Affairs Victoria 1300 650 472- www.consumer.vic.gov.au

Is the Company Name valid and how long has it been operating - Contact
Australian Securities & Investment Commission 03 5177 3988 - www.asic.gov.au

Verify the tradesperson's license with the relevant Licensing Body -
Victorian Business Line 132215
Building Practitioners Board 1300 360 320

ARCHICENTRE has a free Home Inspection Service for - homeowners over 60 years - who have a Commonwealth Health Care Card or a Pensioner Concession Card and for people with disabilities of all ages - and their carers 1300 134 513 - www.archicentre.com.au

Check your rights and responsibilities with your local council. They also have maps of your property

Water Authorities have plans of water mains and drains on your property

Other queries - try
Business Victoria
- 132215 - www.business.vic.gov.au
Building Advice and Conciliation – 1300 557 559

PUBLICATIONS

Want to know the difference between a quote and an estimate and know what sort of detail you should expect to have included? Want to know about Insurance, Contracts, Payment Schedules, Dispute Procedures, etc?

Building and Renovating: A Guide for Consumers – Consumer Affairs Victoria
121 Exhibition Street, Melbourne

Useful Facts Sheets  - Consumer Affairs Victoria
www.consumer.vic.gov.au

The Victorian Homebuyers Magazine - available at all Real Estate Agents, selected Hardware stores and the Real Estate Institute of Victoria

© INCOMPANY P/L 2005 Julie McCormack & Sally Northfield
ACN: 115 532 968